Keeping you informed
In light of the ongoing coronavirus pandemic we would like to reassure you that our focus is to ensure that we continue to treat your loved one with the utmost dignity and respect whilst at the same time, protecting our clients and our staff.
During lockdown, it was necessary for us to withdraw certain elements of our service. As we start to move out of lockdown, we will able to re-introduce the following services FROM 8th MARCH 2021.
Viewing in the chapel of rest (Non Covid) by appointment only
The option to have your loved one dressed in their own clothes (Non-Covid only)
The use of our Chapel
The use of Limousines on Funerals
It is still important to note that the above services will not be available prior to 8th March and that all times, our premises will continue to be accessed by appointment only.
As you will be aware, things are constantly changing and we are taking advice from Public Health England, Government departments and our trade organisation, The National Association of Funeral Directors to ensure that we are working within the current guidelines.
We are dealing with more clients by telephone at present, so if you are experiencing difficulty in getting through to us, please continue to try or leave us a message and we will contact you as soon as possible.
When you do speak with us, we will ask you some additional questions relating to both the person who has passed away and yourself. This is to ensure that we are treating all fairly and are working within the current regulations.
Thank you for your patience and understanding in these difficult times.